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Cancellation Policy

Last updated: November 3, 2026

Your cancellation policy depends on where you booked. Find your booking source below, then read the policy that applies to your stay.

Booked Directly with True North Retreats

Full refund if you cancel 30 or more days before your check-in date, minus our processing fee. If you cancel 15 to 29 days before check-in, you receive a 50% refund, minus our processing fee. If you cancel fewer than 15 days before check-in, the stay is nonrefundable.

Booked Through Airbnb, VRBO, or Another Booking Site

The policy of the site where you booked applies. Each site sets its own terms, so check your confirmation email for details.

Questions About Your Reservation?

Call us at 406-890-0502. We will walk you through the policy that applies to your stay.

Pet Policy

Pets are welcome only in homes marked pet friendly. Ashley Lake Estates, The Montana Manor, The Boat Motel, and Blue Heron Hideaway accept pets. Every other home is a no-pet home. Check the home's page before you book.

Each pet friendly home allows up to 2 pets. Pet fee is $100 per pet.

Service animals are not considered pets under this policy.

Pets are not allowed in homes that are not marked pet friendly. Call 406-890-0502 if you are unsure which home is right for you.

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